Welcome to newlookfurn.shop.

These Terms of Service describe the rules, conditions, and agreements that apply when you access our website, browse products, place orders, or use any services provided by newlookfurn.shop.

By accessing or using this website, you confirm that you have read, understood, and agreed to these Terms of Service.

Please read these terms carefully before using our website or purchasing products from us.

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1. General Information

The website newlookfurn.shop is an online retail store providing customers with furniture and home lifestyle products through an online shopping platform.

Throughout these Terms of Service:

• "We"

• "Us"

• "Our"

• "newlookfurn.shop"

refer to the operator of this website.

The terms:

• "You"

• "Customer"

• "User"

refer to any person accessing the website or purchasing products from newlookfurn.shop.

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2. Acceptance of Terms

By using newlookfurn.shop, you agree that:

• You have read and accepted these Terms of Service.

• You will comply with all applicable laws and regulations.

• All information provided during purchasing is accurate and complete.

• You are responsible for reviewing order details before completing a purchase.

If you do not agree with any part of these Terms, you should discontinue using our website.

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3. Website Usage

You agree to use newlookfurn.shop only for lawful purposes.

You must not:

• Use the website for fraudulent activities.

• Attempt to gain unauthorised access to website systems.

• Interfere with website security or operation.

• Upload viruses, harmful code, or malicious materials.

• Copy or misuse website content without permission.

newlookfurn.shop reserves the right to restrict access to users who violate these Terms or misuse our website.

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4. Product Information

At newlookfurn.shop, we make reasonable efforts to ensure that product information displayed on our website is accurate and up to date.

This includes:

• Product descriptions

• Product images

• Specifications

• Pricing

• Availability information

However, we cannot guarantee that all information is completely free from errors.

Minor differences may occur due to:

• Screen display settings

• Lighting conditions

• Manufacturing variations

• Product improvements

Such differences do not affect the intended quality or functionality of products.

Customers are encouraged to carefully review product details before purchase.

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5. Furniture Product Considerations

Furniture products may have specific characteristics due to their materials, manufacturing processes, and packaging requirements.

Customers should consider:

• Product dimensions

• Available space

• Material information

• Assembly requirements

• Care instructions

before completing an order.

newlookfurn.shop provides product information to help customers make informed purchasing decisions.

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6. Orders and Purchases

When placing an order through newlookfurn.shop, you agree that:

• All information provided is accurate.

• You have authority to use the selected payment method.

• You accept responsibility for reviewing your order details.

After placing an order, you will receive an order confirmation.

An order confirmation does not guarantee final acceptance. We reserve the right to cancel or refuse an order in situations including:

• Incorrect pricing information.

• Product availability issues.

• Suspected fraudulent transactions.

• Errors in customer information.

If payment has already been processed for a cancelled order, an appropriate refund will be issued.

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7. Pricing and Payments

All prices displayed on newlookfurn.shop are subject to change without prior notice.

Customers agree that:

• Payment information provided must be accurate.

• Payment methods used must be authorised.

• All charges must be approved before order processing.

Payments are processed through secure third-party payment providers.

newlookfurn.shop does not store complete payment card details on its own systems.

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8. Shipping and Delivery

newlookfurn.shop provides delivery services throughout Australia.

We offer:

Free Standard Shipping

for all eligible orders.

Estimated delivery timeframe:

15–20 Business Days

Delivery times may vary due to:

• Customer location

• Courier availability

• Public holidays

• Weather conditions

• Transportation delays

• Other circumstances outside our reasonable control

Customers are responsible for providing correct delivery information when placing orders.

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9. Returns and Refunds

Returns and refunds are handled according to our Return and Refund Policy.

Customers should review our policy regarding:

• Return eligibility

• Damaged products

• Incorrect products

• Refund procedures

• Exchange requests

For assistance, contact:

Email:

info@newlookfurn.shop

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10. Australian Consumer Law

newlookfurn.shop complies with applicable Australian Consumer Law requirements.

Nothing in these Terms of Service excludes, restricts, or modifies consumer rights that cannot legally be excluded.

Customers may have rights relating to products that:

• Are faulty.

• Are not of acceptable quality.

• Do not match descriptions.

• Fail to meet consumer guarantees.

These legal rights apply in addition to any voluntary policies offered by newlookfurn.shop.

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11. Intellectual Property Rights

All content available on newlookfurn.shop is protected by applicable intellectual property laws.

This includes:

• Website design

• Images

• Product descriptions

• Text content

• Logos

• Graphics

• Brand materials

Customers may not copy, reproduce, distribute, modify, or use website content for commercial purposes without written permission.

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12. Third-Party Services

newlookfurn.shop may use third-party services including:

• Payment providers

• Delivery partners

• Website hosting services

• Analytics providers

These third parties operate under their own terms and privacy policies.

newlookfurn.shop is not responsible for third-party services outside our reasonable control.

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13. Limitation of Liability

To the maximum extent permitted by law, newlookfurn.shop is not responsible for losses caused by:

• Improper product use.

• Customer-provided incorrect information.

• Third-party service failures.

• Website interruptions.

• Events beyond our reasonable control.

Nothing in these Terms limits customer rights under Australian Consumer Law.

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14. Force Majeure

newlookfurn.shop will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including:

• Natural disasters

• Severe weather

• Government actions

• Transportation interruptions

• Internet failures

• Supplier disruptions

• Other unexpected events

We will make reasonable efforts to minimise disruption.

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15. Changes To These Terms

newlookfurn.shop reserves the right to update or modify these Terms of Service at any time.

Changes become effective once published on this website.

Customers are encouraged to review these Terms regularly.

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16. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

newlookfurn.shop

Email:

info@newlookfurn.shop

Thank you for choosing newlookfurn.shop.

We appreciate your business and are committed to providing a reliable and enjoyable shopping experience.